1. Our 7-Day Money-Back Guarantee
Every 3-Month, 6-Month (+1 Free), and 12-Month (+3 Free) package in our iptv plans lineup is backed by a full 7-day money-back guarantee. We want you to test our 25,000+ live channels and 150,000+ VOD titles on your own television with complete peace of mind.
2. Refund Eligibility
You are eligible for a 100% full refund within 7 calendar days of your initial purchase date if:
- You experience persistent technical issues or server incompatibility that our 24/7 engineering team cannot resolve within 24 hours.
- Your device cannot load the playlist or Xtream Codes portal despite following our guided setup steps.
- You simply decide within your first 7 days that our iptv plans do not match your household viewing needs.
3. Fast 3-Step Refund Process
- Open our 24/7 Instant Live Chat Support or email [email protected] with your order email address.
- Our support agent will verify your order timestamp (within 7 days of activation) and immediately deactivate the M3U/Xtream line.
- Your full refund is issued back to your original payment method within 1 to 3 business days.
4. Exceptions
Refund requests submitted after the 7-day trial window has elapsed, or accounts terminated due to public restreaming/credential sharing in violation of our Terms of Use, are not eligible for retroactive refunds.